Quotations "What the Experts are Saying"

by Sarah Jones, Chief Executive of Ufi
“The business case for developing staff is compelling. Effective training can reduce staff turnover and absenteeism, improve motivation, increase productivity, and help boost customer satisfaction.”

Collective quotation, Sir Mike Rake, Chairman of BT, Sir Stuart Rose, Chairman of Marks and Spencer, Richard Lambert, Director-General of the CBI together with Brenadan Barber, General Secretary of the TUC
“Now is precisely the time to keep investing in the skills and talents of our people. It is the people we employ who will get us through. When markets are shrinking and order books falling, it is their commitment, productivity and ability to add value that will keep us competitive. Investing now in building new skills will put us in the strongest position as the economy recovers.”