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Uniquely designed programmes proven to enhance performance under pressure. Choose your sector here:

Selling is a skill that can be taught; where better to start than in education…..

Last week we ran a sales team training session at a Times Educational Supplement (TES) Conference for over sixty of its telesales staff.  Selling enhanced value over the telephone is the epitome of performance under pressure in the sales environment; you have literally seconds to connect with your client, ensure their needs are met, secure a deal and meet your targets.

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Visualise the idea of unhelpful thoughts to avoid the red side……

Congratulations to Nick Compton - scoring his maiden test century this weekend in New Zealand under immense pressure of expectation, scrutiny from coaches and media, and the possible consequences of failure being the end of his test career.

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High levels of stress – do you crack under the pressure or does it drive you to great performance?

Recent research reported on HRZone suggests high levels of stress are prevalent throughout the workplace, here in the UK. This is no surprise to us as we spend so much of our time working with organisations to help them recognise the effects of pressure and equip their employees with specific skills to cope with that pressure.  Stress and pressure combined are an interesting workplace issue because for some people, it has the ability to drive them to achieve great things and deliver their very best performance by excelling under pressure while for others it can severely hamper performance.

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‘World Class Basics’ can help leaders lead their organisations through a crisis….

To what extent are the recent and ongoing food standards issues down to a breakdown in simple basic controls and processes? Nothing amazing needed, just the execution of stated basic processes? Shamelessly stolen from the world of elite sport, the term ‘world class basics’ can actually provide a practical and achievable platform upon which leaders of small and large businesses alike can build their response to the challenges and pressure they face in today’s economic climate.

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Six Nations – the pressure is on at every level

I imagine each of the Six Nations squads will now be chomping at the bit to get started this weekend! Much is made in the media about ‘the pressure of international competition’ but in fact many athletes and teams will point to the ‘expectation and associated pressure around an event or match actually serving as a catalyst for them to deliver outstanding performance’.  Witness some of the amazing examples of performance in the summer Olympics and you can see how that is likely to be true. However the world of elite sport is also littered with examples of individuals or teams seemingly crumbling or choking in the face of enormous pressure and delivering a significantly below par performance. This year’s Six Nations, I am sure, will contain examples of both effects of pressure. So where does that pressure come from and what can they do to reduce the risk of negative impact on their performance?

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Today's Australian Open and Andy Murray - getting prepared for the 'what ifs'

It’s an exciting period for men’s tennis at the moment. As Andy Murray plays Roger Federer today (right now in fact) in the semi-finals of the Australian Open, I can’t help thinking about the hours and hours he will have spent focusing on some world-class basics to get to the top of his game; learning core skills and techniques followed by the constant repetition of training to make sure these skills are honed to perfection, when it really matters. Whether he beats Federer today or not, it’s fair to say his meteoric rise and sustained success has been impressive – he has achieved a level of consistency in his tennis that has helped to make him a Grand Slam winner – in spite of the pressure he has been under.

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Bad days do exist in the real world, it’s the way we deal with them that counts

This Monday, 21st January 2013, is ‘Blue Monday’ – this signifies the bluest day of the year, which allegedly falls on the Monday of the last full week of January. January can be a tough month, with the lull after the festive period and summer holidays feeling far away. But of all the days in the year, next Monday is meant to be the worst; the one day you’re almost guaranteed to wake up and find the effort to focus and perform just too much.

I wonder what the cost of this is to business?  Can you afford to have a bad day, more so in the current climate? If you’re an Olympic athlete, where the critical race is often all over in a matter of minutes, maybe not, but is a work situation different? Will one day really matter? And just how much does your mindset on that day matter?

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International or local, turnaround or growth - two sides of the same coin?

We’ve carried out many performance coaching and change management projects which have an international dimension, either at a European level or on a global basis, so I read with great interest the recent findings of the Alium Annual Interim Survey....

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To make a difference in 2013, coaching will be key

David Fairhurst, chief people officer for Macdonalds, Europe, recently wrote in the Huffington Post: “Workplace training shouldn't be a 'nice to do.’ It has to be a 'must do’,” while talking about the skills that are needed to help our economy to grow out of recession and nurture talent to the benefit of all.  I agree entirely with David’s sentiments but with that also comes the increased risk of wasted money...

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BBC Sports Personality of the Year – looking behind the glory of last night’s event

Last night’s awards ceremony was a suitably spectacular occasion marking the achievements of the best of British sportsmanship in 2012. What a year for Britain and I send ­huge congratulations to Bradley Wiggins, Jessica Ennis and Andy Murray for topping the nominations list – I’d also like to add tribute to those other nine showcased last night. All of these sportspeople are at the pinnacle of their success and the event marked how the elements have come together for them and British sport in 2012.

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Red To Blue Image

"Gazing remains some of the best training I have ever received throughout my career and life would have been very different if I hadn't attended the inaugural week-long course at Wokefield Park all those years ago."
Mark Ash

“Gazing training not only helped me from a professional standpoint but also changed the way I think in general.”
Rob Phillip

“Gazing Strategic Account Management remains the best course I have attended.”
Janice Durham

"Martin, congratulations on 20 years of Gazing that is part of my success since 2003.”
Ronald Souto

"Martin, thank you for bringing out the best in me. You've influenced my career for the better.”
Husam Al Zughayyar


cookie policy

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This website www.gazing.com (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur if you continue using Our Site. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

1.Definitions and Interpretation

1.1In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:


means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;

“Cookie Law”

means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);

“personal data”

means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and


means Gazing Performance Systems Limited, a limited company registered in England under company number 5437072, whose registered address is Harwood House, 43 Harwood Road, London SW6 4QP and whose main trading address is 80 Crown Road,  St Margarets, Twickenham, Middlesex, TW1 3ER

2.Information About Us

Our Site is owned and operated by Gazing Performance Systems Limited, a limited
company registered in England under company number 5437072.
Registered address: Harwood House, 43 Harwood Road, London, SW6 4QP
Main trading address: 80 Crown Road, St Margarets, Twickenham, Middlesex TW1 3ER
VAT number: 859 1304 16
Data Protection Officer: Angela Bairstow
Email address: angela.bairstow@gazing.com
 Telephone number: 020 8568 0298
 Postal Address: 80 Crown Road, St Margarets, Middlesex TW1 3ER
We are regulated by www.ico.org.uk
We are registered as a member of www.ico.org.uk and our DPA number is ZA386383.


3.1 Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and/or services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:

3.2.1 Strictly Necessary Cookies:

A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.

3.2.2 Analytics Cookies

It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.

3.2.3 Functionality Cookies

Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.

3.2.4 Targeting Cookies

It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. [Some information gathered by targeting Cookies may also be shared with third parties.]

3.2.5 Third Party Cookies

Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).

3.2.6 Persistent Cookies

Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

3.2.7 Session Cookies

Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.

3.3 Cookies on Our Site are not permanent and will expire.

3.4 For more details of the personal data that we collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy .

3.5 For more specific details of the Cookies that we use, please refer to the table below.

4.What Cookies Does Our Site Use?

4.1 The following first party Cookies may be placed on your computer or device:


Name of Cookie



This cookie consists of the word "yes" to enable us to remember your acceptance of the site cookie notification, and prevents it from displaying to you in future.


BrowserID aims to offer you one single log-in to web sites and services, connected through your e-mail address (with the option to add more than one e-mail to the same account). The core idea is that you will always remember your e-mail address instead of a made-up user name or URL.

RS-Firewal IP Address

tracks the IP address of the Users who try to harm the website

RS-Form IP Address

Informs the website Administrator the exact region of the Form Submitter


To enable us to monitor potential Spam Attacks when you complete and submit our marketing campaign forms, our software will capture your IP Address


This cookie is set by the YouTube video service on pages with embedded YouTube video


This cookie stores your preferences and other information, in particular preferred language, how many search results you wish to be shown on your page, and whether or not you wish to have Google’s SafeSearch filter turned on.

A cookie that YouTube sets that measures your bandwidth to determine whether you get the new player interface or the old.

JSESSIONID, _ga, _gat, bcookie, bscookie, lang, leo_auth_token, lidc, bcookie, bscookie, visit

Share buttons and ad tags

datr, fr, sb, wd, fr, sb, wd

_ga, _twitter_sess, ct0, eu_cn, external_referer, guest_id, personalization_id, _gat, _gid, lang

Share buttons and ad tags



These cookies are used by Google 


These cookies are used by Google to track how many people are using their maps

4.2 Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products and/or services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

4.3 The analytics service(s) used by Our Site use(s) analytics Cookies to gather the required information.

4.4 The analytics service(s) used by Our Site use(s) the following analytics Cookies:


Name of Cookie


__utma, __utmb, __utmc, __utmz

Used by Google Analytics to identify unique​ ​visitors vs. returning visitors


Used by Google​ ​Analytics​. ​The main purpose of this cookie is performance

Consent and Control

5.1 A cookie is a small file which, with your permission, will be placed on your computer's hard drive. Cookies allow websites to respond to you as an individual. Thanks to cookies, web sites can tailor their operation to your needs, likes and dislikes by gathering and remembering information about your preferences.

For example, we use cookies to identify which pages are being used most frequently. This helps us analyse data about how you are using our website so we can improve it in order to meet your needs better. We only use this information for statistical analysis purposes and no data is held which links to you as a person.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website..

5.2 In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

5.3 The links below provide instructions on how to control Cookies in all mainstream browsers:

5.3.1 Google Chrome:

5.3.2 Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835

5.3.3 Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edg(Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

5.3.4 Safari (macOS):

5.3.5 Safari (iOS): https://support.apple.com/en-gb/HT201265

5.3.6 Mozilla Firefox:https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences

5.3.7 Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)

Changes to this Cookie Policy

6.1 We may alter this Cookie Policy at any time. If We do so, details of the changes will be highlighted at the top of this page. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.

6.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

7. Further Information

7.1 If you would like to know more about how We use Cookies, please contact Us at gazing@gazing.com, by telephone on 020 8568 0298 or by post at 80 Crown Road, St Margarets, Twickenham, Middlesex TW1 3ER.

7.2 For more information about privacy, data protection and our terms and conditions, please visit the following:

7.2.1 Privacy Policy

7.2.2 Terms and Conditions